Privacy Policy

Kyrenix Pty Ltd

Last updated: 19 January 2026

This Privacy Policy applies to all personal information collected by Kyrenix Pty Ltd (we, us or our) via the website located at www.kyrenix.ai, www.kyrenix.com.au, and www.kyrenix.io (Website).

We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. What Information We Collect

The type of personal information we collect depends on how you use the Website. The personal information we may collect and hold about you includes:

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Other contact information you choose to provide

We only collect personal information that is reasonably necessary for our business activities.

2. Types of Information

The Privacy Act defines different types of information, including personal information and sensitive information.

Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not and whether it is recorded in a material form or not.

If information does not identify you and cannot reasonably be used to identify you, it will not be classified as personal information and will not be subject to this Privacy Policy.

Sensitive Information includes information about an individual’s racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, criminal record, or health information.

We generally do not collect sensitive information. If we do collect sensitive information, it will only be used:

  • for the primary purpose for which it was collected

  • for a directly related secondary purpose

  • with your consent or where required or authorised by law

3. How We Collect Personal Information

We may collect personal information when you:

  • submit information through the Website or any related applications

  • contact us directly by email or other means

We may also collect information automatically through cookies and similar technologies. Cookies allow us to recognise when you use the Website and help improve and customise your experience. As a general rule, cookies alone do not personally identify you.

Where reasonable and practicable, we collect personal information directly from you. In some circumstances, we may receive personal information from third parties. Where this occurs, we will take reasonable steps to make you aware of that information.

4. Cookies and Analytics

We use cookies and similar technologies to operate and analyse the Website.

The Website uses:

  • Squarespace Analytics, which collects information about Website usage to help us understand how visitors interact with the Website; and

  • Google Analytics, a web analytics service provided by Google, which uses cookies and similar technologies to collect information about Website usage.

Information collected through analytics tools may include IP address, device information, browser type, and usage data. This information may be aggregated or analysed to improve the performance and usability of the Website.

Cookies may be session-based and expire when you close your browser, or persistent and remain on your device for a period of time determined by their purpose. Cookie retention periods are determined by Squarespace and Google and may change from time to time.

You can manage or delete cookies through your browser settings. Blocking cookies may affect the functionality of the Website.

5. Purpose of Collection

We collect personal information to:

  • provide and improve our services

  • respond to enquiries

  • communicate with clients and prospective clients

  • operate, maintain, and improve the Website

  • comply with legal and regulatory obligations

6. Use and Disclosure of Personal Information

We use and disclose personal information for the purposes described in this Privacy Policy or as otherwise permitted by law.

We may disclose personal information to third parties in the following circumstances:

  • to service providers, contractors, or professional advisers who assist us in operating our business or providing our services

  • to comply with legal and regulatory obligations

  • to protect our rights, property, or safety, or the rights, property, or safety of others

  • in connection with a merger, acquisition, or sale of all or part of our business or assets

Where we disclose personal information to third parties, we take reasonable steps to ensure those parties handle personal information in accordance with applicable privacy laws.

7. Direct Marketing

We may use personal information to send direct marketing communications where permitted by law and where you would reasonably expect to receive such communications.

You may opt out of receiving marketing communications at any time by using the unsubscribe facility or by contacting us directly. We do not use sensitive information for direct marketing.

8. Security, Access and Correction

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law. When information is no longer required, we take reasonable steps to destroy or de-identify it.

Under the Australian Privacy Principles, you may request access to the personal information we hold about you and request correction of inaccurate, out-of-date, or incomplete information. Requests can be made using the contact details below.

9. Overseas Disclosure of Personal Information

The Website is hosted by Squarespace. We also use Google Analytics to analyse Website traffic.

As a result, personal information collected through the Website may be transferred to, stored, and processed by service providers located outside Australia, including in the United States.

We take reasonable steps to ensure that overseas recipients handle personal information in accordance with applicable privacy laws and appropriate safeguards.

10. Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, you may lodge a complaint by contacting us using the details below.

We will acknowledge your complaint and take reasonable steps to investigate it and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on the Website.

12. Contact Us

If you have any questions, requests, or complaints regarding privacy, please contact:

Kyrenix Pty Ltd
Email: hello@kyrenix.ai